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Individuals & Parents
PRIVO aims to help parents and their children exercise control over personal information while exploring the Internet.
PRIVO iD
- I already have a PRIVO iD. How can I access other PRIVO iD enabled online properties?
- What is a PRIVO iD?
- What information do you collect?
- How can I check if I already have a PRIVO iD?
- How do I verify my PRIVO iD account?
- How do I create a strong password?
- How do I create a PRIVO iD?
- Why do I have to register?
- I don’t have kids. Can I still sign up for a PRIVO iD?
- How much does a PRIVO iD (PiD) cost?
Verifiable Parental Consent
- If I choose a credit card for my verification method, will you charge my credit card?
- Why do children need permission?
- Can my child sign up for sites, apps, contests or other online services that accept the PRIVO iD without my permission or being notified?
- How do I verify I am an adult?
- Why is parent verification necessary?
Account Details
- Can I pre-approve my child’s access with a one time click that would cover all the sites, apps, games and online services in the PRIVO iD Network?
- I’m having trouble resetting my password. What should I do?
- Why is my login not working?
- I have not received the registration email to activate and verify my account. What do I need to do? How can I have it resent?
- Why am I not allowed to change my birthdate associated with my PRIVO iD?
- Can my display name be used to login to a site, app, game or online service?
- Why do I have to create a username and a display name?
- What information do you share that my child and/or I provide?
- Is my profile made public?
- What are the browser requirements?
- My child made an account and provided a fake parent email. What should we do?
- Can I change my child’s username?
- Can I change the email I have associated to my account?
- What if I forget my password?
- How do I change my information and adjust my profile, including my child’s?
- Can I delete my child’s account?
- Can I delete my account?
- Can I link my husband /wife or another guardian to my child’s account?
- How do I add kids to my account?
- Can our PRIVO iD profile be made public?
- What is the difference between my username and display names?
- Can I block a site, app or game from my child?
- How can I control what my child can do on each individual online property they sign up for?